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<title>selfoss support forum - Stuck on &quot;selfoss is still loading&quot;</title>
<link>https://forum.selfoss.aditu.de/</link>
<description>selfoss support forum</description>
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<title>Stuck on &quot;selfoss is still loading&quot; (reply)</title>
<content:encoded><![CDATA[<p>I started with the ootb config.ini for the updated version.  I had entered the same username, password, and salt as I'd been using previously.  When I comment them out, it works.  I'm not sure where that information is kept within the new install, or if it's just in config.ini?</p>
<p>In any event, that change seems to have made it function.</p>
<p>It's entirely possible I botched something along the way?</p>
<p>Sorry for the late reply, by the way - apparently my ISP's spam filtering wasn't catching these emails, but my local Outlook was, which is very unexpected (as I don't check the local spam folder very frequently at all).</p>
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<link>https://forum.selfoss.aditu.de/index.php?id=1511</link>
<guid>https://forum.selfoss.aditu.de/index.php?id=1511</guid>
<pubDate>Wed, 09 Oct 2024 17:41:57 +0000</pubDate>
<dc:creator>davimack</dc:creator>
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<title>Stuck on &quot;selfoss is still loading&quot; (reply)</title>
<content:encoded><![CDATA[<blockquote><p>It was getting hung up on my username and password, I believe - I have them as part of my bookmark URL and the new config file didn't have them, initially.  I added them to the config and it didn't like that.  I took them out of both and things seem to be in good order.</p>
</blockquote><p>Hmm, that is weird.</p>
<p>Do you mean that you had something like <code>https://selfoss.example.com/?user=davimack&amp;password=CorrectHorseBatteryStaple</code> as the bookmark? Or was there some other path? When I try this on my server, I just get redirected to <code>/sign/in</code></p>
<p>Do you have selfoss installed in a subdirectory rather than a subdomain? That is not as well tested so I might have introduced a bug.</p>
<p>Could you please share your config (with sensitive fields censored), the precise version of selfoss and the web server?</p>
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<link>https://forum.selfoss.aditu.de/index.php?id=1510</link>
<guid>https://forum.selfoss.aditu.de/index.php?id=1510</guid>
<pubDate>Fri, 27 Sep 2024 23:56:02 +0000</pubDate>
<dc:creator>jtojnar</dc:creator>
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<title>Stuck on &quot;selfoss is still loading&quot; (reply)</title>
<content:encoded><![CDATA[<p>Thank you, jtojnar!</p>
<p>It was getting hung up on my username and password, I believe - I have them as part of my bookmark URL and the new config file didn't have them, initially.  I added them to the config and it didn't like that.  I took them out of both and things seem to be in good order.</p>
<p>I unfortunately didn't keep the F12 window open, so can't say definitively what was happening, though.</p>
<p>Thank you for your helpful suggestion!</p>
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<link>https://forum.selfoss.aditu.de/index.php?id=1509</link>
<guid>https://forum.selfoss.aditu.de/index.php?id=1509</guid>
<pubDate>Fri, 27 Sep 2024 21:16:52 +0000</pubDate>
<dc:creator>davimack</dc:creator>
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<title>Stuck on &quot;selfoss is still loading&quot; (reply)</title>
<content:encoded><![CDATA[<p>Hi,</p>
<blockquote><p>Selfoss stopped working, so I figured it was time to upgrade.  I'd been on 2.17.  I followed the steps, and got a 403. So I blew away the whole thing** and got &quot;selfoss is still loading, please wait.&quot;  So I downloaded the latest build, repeated the process, same story.  This is the fully out of the box, not my data directory, install.</p>
<p>Any ideas on how to troubleshoot, please?</p>
</blockquote><p>Since you are stuck on the middle error of <a href="https://github.com/fossar/selfoss/blob/58d1d30e66d70269c9122905826310c25b4c0f91/client/index.html#L39-L45">client bootstrap</a>, it sounds like something is wrong with the JavaScript file the server returned but the browser does not think the file failed to load.</p>
<p>Because it is just a static file, possibly something is misconfigured on the web server.</p>
<p>For troubleshooting, you can try the following:</p>
<p>1. Open the web browser’s development tools (usually <code>F12</code> key)<br />
2. Navigate to your selfoss instance.<br />
3. In the Console tab of devtools, check if there are any errors.<br />
4. In the Network tab of devtools, verify that there is a GET request to a URI like <code>https://your.selfoss.website/index.60251538.js</code> (the number might be different). It should look something like the following:<img src="https://forum.selfoss.aditu.de/images/uploaded/2024092621320266f5d2d2651ab.png" alt="[image]" width="1600" height="433" /><br />
5. Open the URL, the content of the file should be the same as the contents of the file of the same name in /selfoss/public directory in the zip file.</p>
<p><br />
If you use Apache, you will need to enable <code>.htaccess</code> and <code>mod_rewrite</code>, which is what typically redirects the requests to the public directory. Oops, looks like the <a href="https://selfoss.aditu.de/docs/administration/requirements/">requirements</a> are not anywhere near the README.</p>
<blockquote><p>My hosted website had been referencing PHP 7.2.34, which I just updated to 8.*</p>
<p>*(by changing an A record in DNS, so it's not like I'm really in control of this)</p>
</blockquote><p>I do not see how changing a DNS record affects PHP version other than changing it to a server with a different version installed.</p>
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<link>https://forum.selfoss.aditu.de/index.php?id=1508</link>
<guid>https://forum.selfoss.aditu.de/index.php?id=1508</guid>
<pubDate>Thu, 26 Sep 2024 21:33:21 +0000</pubDate>
<dc:creator>jtojnar</dc:creator>
</item>
<item>
<title>Stuck on &quot;selfoss is still loading&quot;</title>
<content:encoded><![CDATA[<p>My hosted website had been referencing PHP 7.2.34, which I just updated to 8.*</p>
<p>Selfoss stopped working, so I figured it was time to upgrade.  I'd been on 2.17.  I followed the steps, and got a 403. So I blew away the whole thing** and got &quot;selfoss is still loading, please wait.&quot;  So I downloaded the latest build, repeated the process, same story.  This is the fully out of the box, not my data directory, install.</p>
<p>Any ideas on how to troubleshoot, please?</p>
<p>*(by changing an A record in DNS, so it's not like I'm really in control of this)<br />
**(I saved my data directory of course)</p>
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<link>https://forum.selfoss.aditu.de/index.php?id=1507</link>
<guid>https://forum.selfoss.aditu.de/index.php?id=1507</guid>
<pubDate>Thu, 26 Sep 2024 01:10:32 +0000</pubDate>
<dc:creator>davimack</dc:creator>
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